Comments on: Returning a Mattress: Policies & Advice https://www.choosemattress.com/mattress-returns-policy/ Tue, 14 May 2024 15:01:07 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Lindsay S https://www.choosemattress.com/mattress-returns-policy/#comment-34746 Mon, 17 Feb 2020 11:26:32 +0000 https://www.choosemattress.com/?p=3936#comment-34746 In reply to Angwla Breese.

Hi, if the mattress is already sagging it could be that you ended up with a defective mattress. Therefore I understand why the company would like to send you a like-for-like replacement, which the second time around is unlikely to be defective. This may be their policy which will be outlined in the small print. As for refusing to pay etc, feel free to take up with a lawyer if you wish, we’re unable to advise of your legal rights on this. I hope you get it resolved.

]]> By: Angwla Breese https://www.choosemattress.com/mattress-returns-policy/#comment-34655 Fri, 14 Feb 2020 02:55:02 +0000 https://www.choosemattress.com/?p=3936#comment-34655 Purchased Raymour & Flanagan Sterns & Foster mattress only 1 month ago. Extra firm already sagging. They say they will only send another of same. Can I get a lawyer to fight this? I haven’t begun to pay for it. Can I refuse to pay & have them take it back?

]]>